Frequently Asked Questions

1. What is mobile car cleaning, and how does it work?

Mobile car cleaning is a convenient service where our trained professionals come to your location to clean and detail your vehicle. We bring all the necessary equipment and supplies, so all you have to provide is a power plug and a hose tap if applicable. Just book a service, and we'll handle the rest.

2. What services do you offer?

We offer a range of car cleaning and detailing services, including exterior wash and wax, interior cleaning, vacuuming, upholstery cleaning, window cleaning, and more. You can find a detailed list of our services on our Packages / Services page.

3. How do I book a mobile car cleaning service?

Booking a service is easy! You can either use our online booking form or give us a call at 0508 253 261. Provide us with your car details, preferred date and time, and your contact information, and we'll schedule your appointment.

4. What areas do you serve?

We proudly serve Canterbury. Our mobile car cleaning service is designed to be convenient for residents and businesses in our local community.

5. Do I need to provide anything for the cleaning service?

Other than a power plug and a garden tap (unless arranged prior) you don't need to provide any equipment. We bring all the necessary tools and cleaning products to your location. Just ensure that your vehicle is parked in an accessible spot and we have access to power and water and we'll take care of the rest.

6. How long does a typical car cleaning appointment take?

The duration of a cleaning appointment can vary depending on the type of service and the condition of your vehicle. On average, it can take anywhere from 2.5 to 6 hours. We'll provide you with an estimated duration when you book your service. The more detail you give the better.

7. Is your mobile car cleaning service environmentally friendly?

Yes, we are committed to eco-friendly practices. We use environmentally biodegradable cleaning products from responsible sources and take multiple measures to conserve water during our cleaning process. We also prevent any stormwater contamination through wash location choices and if necessary arrange alternative cleaning locations where contamination cannot be prevented.

8. What payment methods do you accept?

We accept various payment methods, including mobile eftpos (credit cards, debit cards) and cash. You can find more details about our payment options on our Book now page.

9. Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel your appointment, but we kindly ask that you notify us at least 24 hours in advance to avoid any cancellation fees. You can do this by contacting us directly.

10. Are your cleaning products safe for my car's paint and interior?

Absolutely. We use high-quality, automotive-grade cleaning products from leading suppliers that are safe for your vehicle's paint and interior surfaces. Our team is trained to handle your car with care to ensure no damage occurs during the cleaning process. In the unlikely event of an accident we are fully insured.

11. Do you offer any discounts or promotions?

Yes, we periodically offer discounts. We offer discounts for multiple cleans at once as well! Be sure to check our website or follow us on social media to stay updated on our latest offers.

12. How often should I get my car cleaned and detailed?

The frequency of car cleaning and detailing depends on your driving habits and environmental conditions. In general, we recommend getting your car professionally cleaned every 3 to 6 months to maintain its appearance and value for as long as possible.

If you have additional questions or need more information, please feel free to contact us directly, and we'll be happy to assist you.